FAQs - Hotel Zambala Retreat and Spa Darjeeling

Question 1

Is free Wi-Fi available at the hotel?

Accepted Answer

Yes, the hotel offers complimentary Wi-Fi access for all guests throughout the property.

Question 2

What are the check-in and check-out times?

Accepted Answer

Check-in is from 1:00 PM and check-out is by 11:00 AM. Please inform us if you need any assistance with these timings.

Question 3

Is breakfast included in the room rate?

Accepted Answer

The hotel facilities include a restaurant, but please check with the hotel directly regarding breakfast options and availability.

Question 4

Can unmarried couples stay at the hotel?

Accepted Answer

Yes, unmarried couples are welcome at our hotel provided they present valid government photo ID upon check-in.

Question 5

Is parking available on-site?

Accepted Answer

Unfortunately, there is no on-site parking available at the hotel. We recommend checking nearby options for parking.

Question 6

Are pets allowed in the hotel?

Accepted Answer

Pets are not allowed at Hotel Zambala Retreat and Spa. We appreciate your understanding.

Question 7

What room amenities are provided?

Accepted Answer

Rooms are equipped with amenities such as a flat screen TV, Wi-Fi, balcony, fan, and more to ensure a comfortable stay.

Question 8

Is there any medical support available?

Accepted Answer

Yes, the hotel provides a doctor/nurse on call along with a first aid kit for any medical assistance you may require during your stay.

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